Contact Legal Helpline

Yes. You can contact Legal Helpline for free initial guidance about your potential claim. There is no charge for asking questions and no obligation to take things further.

The helpline is open 24 hours a day, 7 days a week, including weekends and bank holidays. You can call directly on 0333 000 0729 or request a callback at a time that suits you.

Nothing is essential. If you have them to hand, the date of the incident, brief details of what happened and any medical or reference numbers can help — but an advisor can guide you either way.

No. There is no obligation to proceed. You can ask questions, understand your options and decide what feels right for you.

No. Legal Helpline is a claims management service that can introduce eligible claimants to independent solicitors from its panel. Solicitors will explain their own terms before you decide whether to proceed.

Your enquiry is treated confidentially and your details are only used to help with your enquiry, in line with our privacy policy.